Shipping Policy:
1. Processing Time: Orders are processed and shipped within 1-2 business days of receiving the order, excluding weekends and holidays.
2. Shipping Rates and Methods: We offer standard shipping via reputable carriers such as FedEx, UPS, and USPS. Shipping rates are calculated at checkout based on the weight and destination of the order.
3. Delivery Time: Estimated delivery times vary based on the shipping method selected:
Standard Shipping: 3-7 business days
Expedited Shipping: 2-3 business days
Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances such as weather delays or carrier issues.
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5. Order Tracking: Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.
6. Shipping Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Shipping Restrictions: We reserve the right to refuse orders or adjust shipping methods for any reason, including but not limited to shipping to remote areas or locations deemed unsafe for delivery.
8. Shipping Charges: Shipping charges are non-refundable unless the order is cancelled before processing.
9. Contact Us: If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
In case of any refunds approved by our team, the process will be initiated within 15 to 20 days of the approval decision. Refunds will be processed within 15 to 20 days to the original method of payment used during the purchase. Please note that charges, fees, duties, taxes, levies applied to the ticket are non-refundable.
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